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Help

Store Policies

Answers on accounts, shipping, and payments.

Account

You don't need any registration or account creation to browse through our store. However, you will have to login with your mobile number via an OTP to allow us to help.

You can go to the My Orders section on the storefront and see your orders.

Absolutely. We value your privacy and uphold your data to the highest safety standards. All transactions are completely secure and processed with secure paths via reputed payment gateways following global standards. All information is access controlled and cannot be released.

Shipping

Yes. We serve more than 28,000 pin codes across India.

We take 24–48 hours to process your order and prepare it for the logistics partner to pick up. The logistics partner takes 3–4 days to deliver the product post pick-up.

The shipping charges for your order will be calculated and displayed at checkout.

You can track your orders from our website, and separately you will get email and WhatsApp notifications from our logistics partner.

Payments

You can pay for your orders using any of the payment methods below:

  • Cards (Visa / Mastercard / RuPay / Discover / Amex)
  • UPI
  • Net Banking
  • Wallets
  • BNPL (Buy Now, Pay Later)

We currently don't offer COD. All other online payment methods are available as mentioned above.

Yes. You will get an automated refund into your original payment source within 7–10 working days.

Please reach out to us from the WhatsApp icon on the storefront, or contact us with the details mentioned in the “Reach out to Us” section. We will try to resolve all your issues on priority.